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Wednesday, February 13, 2008

Food: Di Bruno’s Services Customer

BresoalaI went to Di Bruno Brother’s in Center City last night for some cheese, olives, bread, and cured meat. Walking by the small packages of meaty goodness, I noticed a ‘Buy One, Get One Free’ sign. I bought a ticket for that salty Meat Parade right then and there, copping some Coppa and bagging some Bresaola.

I was greeted warmly at the regisiter, and told the lady, “These were buy one, get one.” She eyed me up, untrustingly, “There’s a sign over there by the counter,” I assured her. She went to check. It was taking a moment too long, so I went to mediate. The Counter Guy pointed out that the sign was for sandwiches. “I don’t want two sandwiches…I don’t even want one sandwich,” I said lightly. Then, in an act of Customer Service, unheard-of in most companies, The Counter Guy said, “Y’know, it’s my fault, the sign was on the meat. Just give it to him.”

Amazing! I thanked them thoroughly, and went on my way. If only Bally’s could have been so easy.

posted by Eric at 11:07 am  

2 Comments »

  1. Oh man, I love Di Bruno Brother’s! I’ve only been to PA once and went there. I had the best cheese of my life there. Never mind that Philadelphia is my favorite city of all time. You are so lucky!

    Comment by Laura — February 15, 2008 @ 11:54 am

  2. I’ve always said that Di Bruno Brother’s had great customer service, this just proves it.

    Comment by Celebrity Foods — February 27, 2008 @ 1:43 pm

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